Resolve & Reopen Chat
This guide will walk you through the process of how to Resolve and reopen chat in Hybrid.chat.
Last updated
This guide will walk you through the process of how to Resolve and reopen chat in Hybrid.chat.
Last updated
Prerequisites:
Hybrid.Chat Account: Registered account at
Procedure:
Step 1: Open the dashboard using your valid credentials.
Step 2: Click on the Chat icon located on the left side of the dashboard interface.
Step 3: In the chat section, find and click on the chat you want to resolve or reopen.
Step 4: Click on “Resolve Chat” in the upper right corner of the dashboard.
Step 5: The resolved chat’s left bar will turn green. If you wish to reopen it, click on "Reopen Chat" in the upper right corner.
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