> For the complete documentation index, see [llms.txt](https://docs.hybrid.chat/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hybrid.chat/setting-up-whatsapp-official-channel.md).

# Setting Up WhatsApp Official Channel

### Prerequisites:

* **WhatsApp Business Account**: Ensure you have a verified WhatsApp Business Account with [Twilio](https://www.twilio.com/).
* **Hybrid.Chat Account:** Registered account at [hybrid.chat](https://inbox.hybrid.chat/chat)

### Procedure: Setting Up WhatspApp Official Channel

**Step 1**: Open the dashboard using your valid credentials.

**Step 2**: Click on the settings icon located on the bottom left side of the dashboard interface.

**Step 3**: In the settings menu, locate and click on the "Channels" option.

**Step 4**: A form window will open, fill out the form with your details. This includes Channel Name, Twillo SID, Twillo Auth Token, Phone Number.

**Step 5**: After filling out the form, click on "Create WhatspApp Official Channel.

**Congratulations! Your channel is now connected and ready to use.**

<figure><img src="/files/qe3kJIZ98ddCfRXMFwe7" alt=""><figcaption></figcaption></figure>

### FAQs

* How to Signup Twillo Account?\
  Ans. Visit this[ link](https://www.twilio.com/docs/whatsapp/tutorial/connect-number-business-profile) to see the guide for signing up on Twilio.  &#x20;

For technical support or further inquiries, reach us out [here](https://calendly.com/hybrid-chat/15min?month=2023-10)<br>